Important Information
Policies
To help make your stay at La Quinta Inn & Suites by Wyndham Chicago Gurnee in Gurnee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-in begins at 3:00 PM, check-out is at 11:00 AM, and pet-friendly rooms may carry additional fees.
Check-In Policy
Check-in generally begins at 3:00 PM. Early arrival depends on room availability and may not be guaranteed.
Check-Out Policy
Check-out is generally required by 11:00 AM. Late departure may be available depending on occupancy and may involve an additional charge.
Minimum Check-In Age
The minimum age for the primary registered guest is not consistently published. Travelers under 21 should confirm the current requirement before booking.
Identification Policy
A valid government-issued photo ID is generally required at check-in. The identification should match the name listed on the reservation.
Payment Policy
A valid credit or debit card may be required to guarantee the reservation and cover room or incidental charges. Accepted payment methods depend on the final booking conditions.
Deposit Policy
A temporary security or incidental authorization may be placed on the registered guest’s payment card. The amount and release schedule should be confirmed before arrival.
Cancellation Policy
Cancellation and prepayment terms vary according to room category, travel dates and selected rate. Flexible reservations may allow cancellation before a stated deadline, while non-refundable bookings may be charged if changed or canceled.
Smoking Policy
The hotel is smoke-free. Smoking is not permitted inside guest rooms or enclosed public areas, and additional cleaning charges may apply after a violation.
Pet Policy
Pets are accepted on request in designated rooms. Additional charges and restrictions may apply, and pet-friendly availability should be confirmed before arrival.
Service Animal Policy
Trained service animals are accepted in accordance with applicable requirements and are generally exempt from standard pet fees.